Return Policy

USA B Mart 30-Day Return Policy

At USA B Mart, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy with a money-back guarantee. Please review the details of our return policy below:

Return Policy

30-Day Return Window

You have 30 days from the date of purchase to return your item(s). If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

Money-Back Guarantee

If you are not satisfied with your purchase, you may return the product for a full refund of the purchase price. Please note that the original shipping charges are non-refundable.

Buyer Pays Return Shipping

The buyer is responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

How to Return an Item

1. Contact Us:

   • Email our customer service team at returns@usabmart.com or call (123) 456-7890 to initiate the return process. Please provide your order number and the reason for the return.

2. Return Authorization:

   • Once your return is authorized, you will receive an email with return instructions. Please follow these instructions carefully to ensure a smooth return process.

3. Pack and Ship:

   • Pack the item(s) securely in the original packaging, if possible. Include all paperwork, parts, and accessories.
   • Ship the return package to the address provided in the return authorization email.

4. Refund Processing:

   • Once we receive your return, we will inspect the item(s) and notify you of the status of your refund. If the return is approved, a credit will be applied to your original method of payment within 5-7 business days.

Conditions for Returns

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. Items that are damaged, altered, or not in their original condition may not be eligible for a full refund.

Non-Returnable Items

Certain items are non-returnable, including but not limited to:

• Perishable goods (e.g., food, flowers, newspapers, or magazines)
• Downloadable software products
• Gift cards
• Health and personal care items

Contact Us

If you have any questions or need further assistance with your return, please contact our customer service team at:

USA B Mart
Email: info@usabmart.com
Phone: (312) 804-4642
Address: Chicago, IL 60601

Thank you for shopping with USA B Mart. We appreciate your business and are committed to ensuring your satisfaction.